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Emotional Intelligence Certified CX Experts 2016-11-17T15:21:47+00:00

CERTIFIED EMOTIONAL INTELLIGENCE (EQ) CX EXPERTS HELP YOU CONNECT DEEPER WITH CUSTOMERS AND EMPLOYEES

Jim Rembach
Jim RembachManaging Partner, Beyond Morale
Jim is the founder of Beyond Morale and a long-time Customer Experience Professionals Association (CXPA) CX Expert Panel Member and a Certified Emotional Intelligence Practitioner. He is also a Certified Employee Retention Specialist and a Better Place to Work Certified Expert. He leads our customer and employee Empathy Mapping solutions practice.

The collaborative energy created from using Beyond Morale’s Empathy Mapping process assists in developing a more agile organization. It will help you to more rapidly respond to the changes in customers and competition and remove many unintentional problems that drive customers away. A Customer Empathy Map can be used to represent types of customers, gender segments, age groups, end-users, partners, lost customers, and non-customers. The possibilities are unique to you yet valuable in every instance.

“This was the greatest. We’ve never been able to make these connections with customers.”

Move Onward and Upward!

Out Empathy Mapping programs and services (Speaking, Workshops, Training, Coaching) vary depending on your needs. We can conduct high-level or in-depth design workshops, executive retreats, training sessions, webinars, and more. During your consult share with us your needs and desired outcome…

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Emotional Intelligence Certified

We are Certified in Emotional Intelligence (EQ) by MHS.

EQi- 2.0

We use Emotional Intelligence to help you increase the emotional and social skills that influence the way customers and employees perceive your organization. We help you to uncover the opportunities to improve relationships and engage, cope with challenges, and use emotional information in an effective and meaningful way.

Visual Impact

Imagery Impacts, Engages, and Resonates

Full Studio Capabilities

We are very purposeful in our visual design methods and use visual imagery and motion. Our full video studio capabilities can be used for your full benefit and ROI. Interviews, workshops, slides, and speeches can be used to deliver your custom message in a full turnkey solution.

Velocity requires CX, EE, and EQ

We know emotions engage and disengage.

Emotions Rule our World

Your future is contingent on your ability to increase your Emotional Intelligence (EQ) Skills. Customer Experience and Employee Engagement success are not optional in today’s marketplace and EQ drives these. We are the only company that brings CX, EE, and EQ together.
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Decision: BeyondMorale

We provide a complete satisfaction guarantee that we will help you move onward and upward!

Through Deep Emotional Connections, Creative Ideas, & Innovation

Let’s Get Started!