Our Empathy Mapping workshops and speaking session are created to meet your specific needs. Whether it’s for an all-employee meeting, a CX team, an executive retreat, or an educational webinar, we will provide the informative and engaging content you need.
The length of our workshops can be condensed into a half-day or presented over several days. More interactive and self-discovery activities are included for longer sessions. The activities promote change velocity and dramatically increase you ROI. Your workshop can be tailored for senior leaders, executives, CX teams, cross-functional teams, or a broader mix of employees. As part of our complimentary consult we’ll work with you to determine what’s you right answer.
Participants learn leading-edge customer experience management skills, participate in highly interactive learning exercises, receive Customer Experience and Emotional Intelligence (EQ) tools to use in your organization, and receive a Certificate of Completion in Empathy Mapping.